RR Mechatronics instruments are often used around the clock, and doctors require fully reliable test results to be available at any given moment. The focus on uptime is paramount. Our support group puts customers’ needs front and center. To provide you with one-stop support, our service department offers both customer and technical support. This increases our flexibility but also makes it easier to pass on consumer feedback to our R&D Department. Our support group also regularly trains our international distributors’ technical engineers and commercial department.